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PRIVACY POLICY

 

This Privacy Policy provides information on how Cutemoments online shop http://cutemoments.eu  (“Online Shop”) processes data of natural persons. The Privacy Policy applies to visitors, purchasers and participants in marketing activities of the Online Shop, i.e. the website.

Personal data is any information relating to an identified or identifiable natural person, i.e. the data subject. Processing means any operation relating to personal data, such as obtaining, recording, modifying, using, viewing, erasing or destroying it.

 

  1. Data Controller and Contact details

The controller of the personal data processing is SIA Cutemoments, registration No. 40203465433, registered office at Salnas iela 20-32, Riga, LV-1010 (“Cutemoments”, “We”).

If, after reading this Privacy Policy, you have any additional questions or would like to make a complaint or exercise your rights as a data subject, please contact Us by e-mail: cutemoments@cutemoments.eu or at the address: Salnas iela 20-32, Riga, LV-1010.

 

  1. Information Collected by Cutemoments

Cutemoments collects and processes the following information, which may include your personal data:

  • Personal information: Name, surname, email address, phone number, and delivery or residential address.
  • Payment Information: Payment card details used by the Buyer to make transactions in the Online Shop, as well as information provided when using other payment methods.
  • Technical Data: IP address, browser type, operating system, and device information.
  • Usage Data: Information on how you use Our website, products, and services.
  • Content: Any other information you voluntarily share with Us through available communication channels, such as sending a message to the Cutemoments email address or contacting Us via social networks (Instagram, Facebook).

 

  1. Purposes for which Cutemoments processes this information

Cutemoments uses the collected personal data solely for the following purposes:

  • Transaction Processing: To receive, process, and fulfil your orders placed in the Online Shop.
  • Service Improvement: To personalize your shopping experience and enhance the Cutemoments Online Shop and its usability.
  • Communication: To send you order confirmations, updates, and promotional offers (if you have agreed to receive them) or to otherwise communicate with you regarding your purchases in the Online Shop.
  • Customer Support: To respond to your inquiries and resolve any issues that may arise during the shopping process.
  • Legal Obligations: To fulfil Our contractual and regulatory rights and obligations.

 

  1. Legal Basis for Cutemoments Processing of Personal Data

Cutemoments processes your personal data only in accordance with applicable laws and only when there is a legal basis for such processing.

The legal basis varies depending on the purpose of the processing and the type of data. Additionally, the same data may be processed on multiple legal grounds.

The legal basis for data processing may include:

  • Consent: When you provide consent for your data to be processed for specific purposes, such as receiving marketing communications, or when you voluntarily provide Us with any information that is not required, such as when contacting Us via email or social networks (Instagram, Facebook).
  • Contract: When processing is necessary for the performance of a Purchase agreement, such as processing your orders, delivery, and any related communication.
  • Legitimate Interests: When processing is necessary for Our legitimate business interests, provided that these interests are not overridden by your rights and interests.
  • Legal Obligations: When we are required to comply with obligations set forth in laws or regulations, or by official decisions.

 

  1. Transfer of Data to Third Parties

Cutemoments may transfer your personal data to third parties only when it is reasonably necessary for the following purposes:

  • Service Providers and Partners: To third parties that provide Us with services necessary for Our business operations, including the fulfilment of Purchase agreements, such as product suppliers, and those responsible for website development and customer service.
  • Authorities: When required by law or when requested by government authorities, as well as on Cutemoments initiative to protect Our rights, safety, or property.

 

  1. Data Security

All personal data that comes into the possession of Cutemoments as a result of visiting and shopping on the Online Shop is treated as confidential information. An encrypted data communication channel with banks and payment institutions ensures the security of the buyer’s personal data and banking information.

  1. Duration of Data Processing

Cutemoments will process your personal data for as long as any of the aforementioned legal bases for processing personal data exists. Once this basis no longer exists, we will delete your data.

 

  1. Your Rights

You have the following rights regarding your personal data:

  • Right of Access: You can request a copy of the personal information that Cutemoments holds about you.
  • Right to Rectification: You can request the correction of any inaccurate or incomplete information.
  • Right to Erasure: You can request the deletion of your personal information under certain conditions.
  • Right to Restrict Processing: You can request the restriction of data processing in specific circumstances.
  • Right to Data Portability: You can request to receive your data in a structured, commonly used format.
  • Right to Object: You can object to the processing of your data based on legitimate interests or for direct marketing purposes.

If you believe that Cutemoments has unlawfully processed your personal data, you have the right to file a complaint using the contact information provided above or to contact the relevant national data protection authority.

Please note that in some cases, providing your personal data to Cutemoments is a prerequisite for Us to fulfil your order.

 

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience in Our Online Shop You can manage your cookie preferences through your browser settings. If cookies are disabled in the web browser you use, some functions of our website may not be fully available.

We use cookies for the following purposes:

  • To Ensure the Functionality of the Online Shop: Some cookies are essential for Our website to operate.
  • To Improve User Experience: Cookies help Us remember your preferences and adapt the website to your needs.
  • Website Performance Analysis: We use analytical cookies to understand how visitors interact with Our site, helping Us improve Our services.

 

  1. Changes to the Privacy Policy

By using Our website, you confirm that you have read and agree to these terms. We reserve the right to amend the Privacy Policy when necessary. Such changes will take effect and apply from the moment they are uploaded to this page.